Group health plans
Your medical, dental, and vision coverage will end on the last day of the month in which you terminate. For example, if your termination date is on June 10, your coverage end date for medical, dental, and vision will be June 30. If you (or a covered family member) are interested in continuing coverage at your own cost after your coverage ends, you may elect continued coverage through COBRA.
A COBRA letter and enrollment form will be mailed to you by WEX Health, Sprinklr’s third-party COBRA administrator, within 14 days following your coverage end date. This letter will include relevant information about COBRA, including your monthly COBRA rates, how to enroll in COBRA, and when payments are due if you elect to continue coverage. You will have 60 days from your coverage end date to elect to continue coverage under COBRA. Any COBRA elections will be effective retroactive to the first of the month after your coverage end date. If you do not receive your COBRA letter within 14 days of your coverage end date, please contact WEX Health at 866-451-3399.
If you exhaust your full entitlement of COBRA, you may be eligible for an additional 18 months of coverage through Sprinklr’s group medical plan under the NY state continuation statute. For questions about continuing coverage, please email benefits@sprinklr.com.
Medicare eligibility
When you become Medicare-eligible impacts your eligibility for COBRA:
- If your Medicare benefits (Part A or Part B) become effective on or before the day you elect COBRA coverage, you can continue COBRA coverage as well as having Medicare. This is true even if your Part A benefits begin before you elect COBRA but you don’t sign up for Part B until later. In this situation, Medicare is always primary to COBRA coverage.
- If you enroll in Medicare after you’ve signed up for COBRA, your COBRA benefits cease. Please contact Benefits@sprinklr.com to extend coverage for your dependents, if applicable.
Please refer to the “Medicare and You” Booklet from the Centers for Medicare Services as a resource regarding questions about Medicare. This booklet can be found on the www.cms.gov website along with other resources regarding Medicare.
Flexible Spending Accounts and Health Savings Account
If you are contributing to a Health Care, Combination, or Dependent Care Flexible Spending Account, following your termination date you must submit expenses within 90 days of your last day of work in order to receive reimbursement. These expenses must have been incurred prior to or on your last day of employment. Per IRS regulations, Sprinklr is unable to refund your unused pre-tax contributions. Thus, if you do not take any action in this period, you will forfeit any remaining funds. To submit a claim, you may do so by logging into your WEX Portal or through the WEX Mobile App.
If you were a participant in the Sprinklr-sponsored Health Savings Account (HSA), your HSA belongs to you and any funds contributed roll over from year-to-year and never expire, even after you leave Sprinklr. You will lose access to your HSA through Cigna’s portal, and it may take up to 45 days for your Sprinklr HSA account with Wealthcare Saver bank to be fully transitioned to a personal health savings account in your name. Following the transition to a personal account, you will incur a monthly maintenance fee if you choose to keep your HSA with Cigna’s bank Wealthcare Saver. To access your account, contact Cigna’s bank at 855-284-4009.
Kindbody
Your Kindbody Family Planning & Fertility coverage follows group health plan rules. Therefore, coverage will end on the last day of the month in which you terminate. If you (or a covered family member) are interested in continuing coverage at your own cost after your coverage ends, you may elect continued coverage through COBRA.
Please refer to the ‘Group Health Plans’ section above regarding COBRA notices and deadlines for enrollment.
Modern Health
Your Modern Health coverage follows group health plan rules. Therefore, coverage will end on the last day of the month in which you terminate. If you (or a covered family member) are interested in continuing coverage at your own cost after your coverage ends, you may elect continued coverage through COBRA.
Please refer to the ‘Group Health Plans’ section above regarding COBRA notices and deadlines for enrollment.
Voluntary Benefits – Accident, Hospital, Critical Illness
If you are covered under Cigna’s Accidental Injury, Hospital Care, or Critical Illness policies, you may have the right to apply to continue coverage for yourself, your spouse, and your dependent child(ren).
There is no waiting period or coverage period to port your benefits. A portability notice will be mailed to the address on file once your termination has been finalized.
Enrollment signatures are not required; however, you must submit your payment either via mail or by reaching out to Cigna’s service center to handle the payment by phone at 800-754-3207.
Life Insurance and AD&D
Your coverage under Sprinklr’s life insurance and voluntary life plans will end as of your termination date.
Sprinklr’s life insurance plan, accidental death and dismemberment insurance, and any supplemental life insurance plans you may be enrolled in through the company, include a conversion option as well as a portability option, which means you have a choice of “converting” your coverage to an individual policy or “porting” it to another group term life policy.
You are required to complete the portability /conversion employer notification form, found here. Once completed, you must reach out to Sunlife’s member contact center 1-800-247-6875 for any inquiries regarding benefits or rates.
ARAG
If you participate in ARAG’s legal insurance, your coverage will end on the last day of the month in which you terminate. ARAG will send you an email with the opportunity to convert to a personal plan.
The plan is portable with two conversion plan options (Ultimate Advisor and Ultimate Advisor Plus). Rates for individual policies may differ.
Allstate Identity Protection
If you participate in the Allstate Identity Protection (AIP) plan, your coverage will end on the last day of the month in which you terminate. The plan is portable at the same rates offered through active employment with Sprinklr. To do so, you must activate a direct bill relationship with AIP by calling 800-789-2720.
Commuter Benefits
If you are a participant in the Transit program, you will have access to your current commuter benefits account and any remaining pre-tax Transit funds for 90 days following your termination date. Any unused Transit commuter benefits funds after the 90-day run out period will be forfeited. Per IRS regulations, Sprinklr is unable to refund your unused pre-tax commuter benefits funds.
If you used a Parking Debit card your account will be terminated immediately, and the funds are forfeited. However, you can submit claims for eligible parking expenses incurred during employment for up to 90 days.
- Expenses cannot be older than the claim year.
- Expenses incurred after your employment ends are not eligible for reimbursement.
Please visit Wageworks/Health Equity to check the funds in your account and reach out via phone 877-924-3967 for any further questions.
Sprinklr 401(k) Retirement Plan
If you are a participant in the Sprinklr 401(k) Retirement Plan, active participation ends on your Termination Date.
If you have an outstanding loan from the Plan, you have the option of continuing your loan repayments directly to Fidelity. Failure to timely repay outstanding loans can place your loan in default status, meaning you will be subject to income taxes and, depending on your age, possibly an additional 10% penalty tax on early distributions. Consult the Plan Summary Plan Description on the Fidelity participant website for additional information about the Plan.
To review your 401(k) account or request changes including a distribution, rollover, repayment of a Plan loan, or more please contact Fidelity Investments at 800-835-5095 or via the internet at www.401k.com.
Perks at Work
To convert your Sprinklr Perks at Work account to an alumni account, please click here. Your previously earned WOWPoints and purchase history will be transferred to your alumni account within 24-72 hours.
Optum EWS
Your Optum EWS coverage will be available for three months following your termination date. To access these benefits, visit the Optum EWS website and enter code: Sprinklr.
Calm
Your Optum EWS Coverage includes access to the Calm app which offers powerful tools to help you build resilience, improve sleep, and feel more present in your daily life.
This Calm access will remain available for a duration of three months following your termination date.
Personify Health
Your active participation in the Personify Health Wellness Program will end on your termination date; you will continue to have access to the account for up to 30 days following the date your employment with Sprinklr ends to redeem any earned Pulse Cash.
Additional Benefits & Perks
To the extent that there may be any other benefits or entitlements not specifically outlined above, all other benefits will cease as of your Termination Date.
Vendor contact information
For vendor contact information, go to sprinklrbenefitscard.com