Group health plans

Your medical, dental, and vision coverage will end on the last day of the month in which you terminate. For example, if your termination date is on June 10, your coverage end date for medical, dental, and vision will be June 30. If you (or a covered family member) are interested in continuing coverage at your own cost after your coverage ends, you may elect continued coverage through COBRA.

A COBRA letter and enrollment form will be mailed to you by WEX Health, Sprinklr’s third-party COBRA administrator, within 14 days following your coverage end date. This letter will include relevant information about COBRA, including your monthly COBRA rates, and explains when payments are due if you elect to continue coverage. You will have 60 days from your coverage end date to elect to continue coverage under COBRA. Any COBRA elections will be effective retroactive to the first of the month after your coverage end date.

If you do not receive your COBRA letter within 14 days of your coverage end date, please contact WEX Health at 866-451-3399.

2024 COBRA Rates

Medicare eligibility

If you continue medical coverage through COBRA and are Medicare-eligible, COBRA benefits depend on when you become entitled to Medicare:

If your Medicare benefits (Part A or Part B) become effective on or before the day you elect COBRA coverage, you can continue COBRA coverage as well as having Medicare. This is true even if your Part A benefits begin before you elect COBRA but you don’t sign up for Part B until later. In this situation, Medicare is always primary to COBRA coverage.

If you become entitled to Medicare after you’ve signed up for COBRA, your COBRA benefits cease. (But if COBRA covers your spouse and/or dependent children, their coverage may be extended for up to 36 months because you qualified for Medicare.)

Please refer to the “Medicare and You” Booklet from the Centers for Medicare Services as a resource regarding questions about Medicare. This booklet can be found on the website along with other great resources regarding Medicare.

Flexible Spending Accounts and Health Savings Account

If you are contributing to a 2023 Health Care, Combination, or Dependent Care Flexible Spending Account, following your termination date you must submit expenses within 90 days of your last day of work in order to receive reimbursement. These expenses must have been incurred prior to your last day of employment. Per IRS regulations, Sprinklr is unable to refund your unused pre-tax contributions. Thus, if you do not take any action in this period, you will forfeit any remaining funds. To submit a claim, you may do so by logging into your WEX Portal or through the WEX Mobile App.

If you were a participant in the Health Savings Account (HSA), you will be able to keep your HSA funds and use them through your Wealthcare Admin. HSA funds rollover from year to year and never expire, even after you leave Sprinklr. Please note, you will incur a monthly maintenance fee if you choose to keep your HSA with Cigna. To access your account, contact Cigna’s bank at 855-284-4009. It may take up to 45 days for your Sprinklr HSA account to be fully transitioned to a personal account in your name.

Voluntary Benefits Unum

If you are covered under Unum’s Accident, Hospital, or Specified Disease policy, you may have the right to apply to continue coverage for yourself, your spouse, and your dependent child(ren). You must apply for coverage under this portability provision and pay the first premium within 31 days after your termination date. Please inquire by contacting Unum at 800-421-0344.

Sprinklr Life Insurance Portability & Conversion

Your coverage under Sprinklr’s life insurance, accidental death and dismemberment insurance, and short and long-term disability insurance will end as of your termination date.

Sprinklr’s life insurance plan, and any supplemental life insurance and accidental death and dismemberment plans you may be enrolled in through the company, include a conversion option as well as a portability option, which means you have a choice of “converting” your coverage to an individual policy or “porting” it to another group term life policy. To learn more, please refer to the portability and conversion packet that will be sent to you directly from Unum. If you have questions, please call Unum at 800-421-0344.

Total Pet

If you participate in the Total Pet Plan, your coverage will end on the last day of the month in which you terminate. The plan is portable at the same rates offered through active employment with Sprinklr. To activate your individual coverage, login to and select the subscription tab on the left side of the page then follow the instructions to select a plan and continue your coverage. If you have questions, please call 800-891-2565 or email


If you participate in ARAG’s legal insurance, your coverage will end on the last day of the month in which you terminate. ARAG will send you an email with the opportunity to convert to a personal plan. The plan is portable with two conversion plan options (Ultimate Advisor and Ultimate Advisor Plus) and a slight rate increase.

Allstate Identity Protection

If you participate in the Allstate Identity Protection (AIP) plan, your coverage will end on the last day of the month in which you terminate. The plan is portable at the same rates offered through active employment with Sprinklr. To do so, you must activate a direct bill relationship with AIP by calling 800-789-2720.

Commuter Benefits

If you are a participant in the Transit program, you will have access to your current commuter benefits account and any remaining pre-tax Transit funds for 90 days following your termination date. Any unused Transit commuter benefits funds after the 90-day run out period will be forfeited. Per IRS regulations, Sprinklr is unable to refund your unused pre-tax commuter benefits funds.

If you used a Parking Debit card your account will be terminated immediately, and the funds are forfeited. However, you can submit claims for eligible parking expenses incurred during employment for up to 90 days.

Expenses cannot be older than the claim year.

Expenses incurred after your employment ends are not eligible for reimbursement.

Please visit to check the funds in your account and reach out to WageWorks via phone 877-924-3967 for any further questions.

Sprinklr 401(k) Retirement Plan

If you are a participant in the Sprinklr 401(k) Retirement Plan, active participation ends on your Termination Date. If you have an outstanding loan from the Plan, you have the option of continuing your loan repayments directly to Fidelity. If you do not make repayments on time, your loan will be considered in default and you will be subject to income taxes and, depending on your age, possibly an additional 10% penalty tax on early distributions. Consult the Plan Summary Plan Description on the Fidelity website for additional information about the Plan.

To review your 401(k) account or request changes including a distribution, rollover, repayment of a Plan loan, please contact Fidelity Investments at 800-835-5095 or via the internet at

Perks at Work

To convert your Sprinklr Perks at Work account to an alumni account, please click here. Your previously earned WOWPoints and purchase history will be transferred to your alumni account within 24-72 hours.

Optum EAP

Your Optum EAP coverage will be available for three months following your termination date. To access these benefits, visit the Optum EAP website and enter code: Sprinklr.

Virgin Pulse

Your active participation in the Virgin Pulse Wellness Program will end on your termination date; you will continue to have access to the account for up to 30 days following the date your employment with Sprinklr ends to redeem any earned Pulse Cash.

Additional Benefits & Perks

To the extent that there may be any other benefits or entitlements not specifically outlined above, all other benefits will cease as of your Termination Date.

Vendor contact information

For vendor contact information, go to