TouchCare Benefits Concierge

You have access to TouchCare, our new health care concierge and advocacy service. TouchCare offers confidential support for you and your loved ones on a range of topics—from benefits enrollment to billing queries. Plus, you’ll have a personal health assistant with TouchCare, ready to give confidential guidance whenever you need it.

Introducing TouchCare

During open enrollment

Your personal health assistant can help you choose the best medical plan for you and your family. For in depth help, you can schedule a 1:1 session in one of three ways:

  1. Download the TouchCare app. Then log in and click the Schedule tab from the bottom menu.
  2. Visit www.touchcare.com/openenrollment and click on member login. If you are creating a new account, click new member. Otherwise, sign in and click the Get Scheduled tab from the left menu.
  3. Call 1-866 486-8242 to schedule a consultation.

Anytime

TouchCare Health Assistants are available to:

  • Answer benefit questions in plain language.
  • Fix billing errors and review medical claims.
  • Find an in-network provider and schedule appointments.
  • Provide cost estimates for upcoming procedures.
  • Get assistance finding the lowest cost options for all of your prescriptions.
  • And more.

Go to www.touchcare.com or call 1-866-486-8242. Be sure to download the TouchCare App for on-the-go assistance.

TouchCare App

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TouchCare Is Ready to Help

TouchCare offers personalized healthcare assistance, helping you navigate your health benefits, find doctors, schedule appointments, and resolve billing issues with ease.

Touchcare.com

1-866-486-8242

For More Info

Download flyers, resources, and other PDFs from our benefit providers. Visit resource library