Emotional well-being
Optum Emotional Wellbeing Solutions
When you need someone to talk to, free help is just a call or click away. Sprinklr offers Optum Emotional Wellbeing Solutions (EWS), formerly called Optum employee assistance program (EAP), that offers supportive programs and services, at no charge to you, for helping with work, home, personal and family issues. It’s available to all members of your household, including children living away from home.
Highly trained clinicians will listen to your concerns and help you and your family members with any issues such as:
- Anxiety, depression, stress
- Grief, loss and life adjustments
- Relationship/marital conflicts
- Childcare/elder care
- And more
The Optum EWS provides up to 6 sessions with an experienced consultant for each issue or problem at no cost to you. You also have access to Optum’s Live and Work Well platform that offers confidential professional care, self-help programs and resources to help you deal with life’s stresses.
For more details, read the Optum flyer
Get started
Access Code: Sprinklr
or call 1-866-248-4094
Modern Health
Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. Modern Health makes this easy by providing counseling, coaching, and digital tools. You work together with Modern Health to set up an approach that best meets your needs:
- Get personalized support in the areas that matter to you — whether that’s stress & anxiety, burnout, parenting, work performance, relationships, challenging life events, finances, or others.
- Build mental resilience. You’ll learn how to better navigate challenges in your life, create healthy habits, build confidence, and improve your overall mental well-being.
- Find community support: You’ll have access to group support sessions, designed to be safe spaces to listen, share, and learn with others.
Each year, you have access to:
- 8 one-on-one sessions with certified mental health, professional, or financial well-being coaches.
- 8 one-on-one sessions with licensed clinical therapists.
- Unlimited group support sessions — referred to as Circles.
- A library of guided meditations & self-paced digital courses.
- Ongoing well-being assessments to check-in on your emotional well-being over time.
Once you register, you’ll start by answering a few questions about your well-being and your preferences for type of care, then Modern Health will develop a personalized care plan for you that recommends a combination of one-on-one, group, and self-serve digital resources that can help you in your areas of focus.
Modern Health is available to all Sprinklr full-time, benefit eligible employees and their eligible dependents. It is available at no cost to you. Employees may visit the U.S. Benefits Document Library to find more information.
Physical well-being
Virgin Pulse
Virgin Pulse is Sprinklr’s comprehensive digital well-being platform that drives sustainable behavior changes and delivers measurable outcomes in one simple-to-use and intelligent platform
Virgin Pulse is about physical, mental and financial well-being as much as it is team building and connection. You can access well-being initiatives and engage with Sprinklrites all around the globe, while also having customized view of well-being and benefit programs in your region.
All Sprinklrites and their spouses/domestic partners are eligible to join.
Cigna Resources
If you enroll in a Cigna medical plan, you have access to a wide range of support tools and services that range from mindfulness apps to text-based therapy to in-person and virtual counseling. Below is an overview of some of those services; more details and access are available by logging onto myCigna.com.
Virtual behavioral care
You can talk to a licensed psychiatrist or counselor by phone or video with MDLIVE, or the Cigna Behavioral Health network.
You can access online therapy through Talkspace via private messaging or live video session. You also can access Ginger behavioral health coaching via text-based chats, self-guided learning activities and content, and, if needed, video-based therapy.
For more information about all of Sprinklr’s well-being resources, see the Well-being section on our Resources page.
Kaiser Resources
If you are enrolled in a the Sprinklr Kaiser HMO plan, you have access to many tools including self-care apps at no cost, wellness coaching, and classes. Try personalized programs from myStrength, Calm, or Ginger to help manage depression, stress, anxiety, and more.
Visit kp.org/mentalhealth/resources for more information.
Meditation & Mindfulness
Meditation at Sprinklr
Take advantage of Sprinklr’s wellness breaks with an in-house meditation expert.
Calm – NEW! Effective October 1, 2024
Through your Optum EWS coverage, you now have access to the Calm app which offers powerful tools to help you build resilience, improve sleep, and feel more present in your daily life. Explore guided meditations, breathing exercises, soothing Sleep Stories narrated by celebrity voices like Matthew McConaughey and Idris Elba, daily mindfulness tips, and more. Whether you try one feature or all of them, there’s something for everyone—and it’s completely free for you.
Hint: register with your personal email address.
Headspace
(available through Jan. 31, 2025)
Calm is Sprinklr’s new home for mindfulness and meditation! That means access to Headspace will be ending on January 31, 2025. You will still have access to Headspace premium until then.
If you want to continue your Headspace premium access after January 31, 2025, you will be able to purchase premium content upon sign-in online or in-app.
Choose from hundreds of guided meditations on everything from managing stress and anxiety to sleep, productivity and physical health.